PageScope Mobile for Android FAQ

About this Application

What can PageScope Mobile do for me?

PageScope Mobile offers the following functions:

- It enables you to print to KONICA MINOLTA MFPs from Android OS based mobile devices.
- It also allows you to upload scanned data using KONICA MINOLTA Multifunction Printers, to Android OS-based mobile devices.

For further details, please reference information of this application on the Google Play Store or the PageScope Mobile's Help.

How can I purchase this application?

You can download this application from the Google Play Store at no cost.
Start the Play Store application on your Android OS device and search by using keywords such as "KONICA MINOLTA" or "PageScope Mobile".

Is there a manual on how to use this application?

PageScope Mobile procedures and "how to" information are explained in greater detail in the application's Help menu.
Tap the question mark ("?") on the screen and reference "Help" information that appears.

What Android devices (smartphones, tablets) support this application?

The PageScope Mobile application can be used with any Android device (smartphone, tablet) with the supported OS installed.
The application has been tested with the following devices:
  - Samsung GALAXY S II(OS 2.3.3)
  - Samsung GALAXY Nexus(OS 4.0.2)
  - Motorola XOOM Wi-Fi(OS 4.0.4)
  - Motorola XOOM Wi-Fi(OS 4.1)
  - Asus Nexus7(OS 4.2)
  - Asus Nexus7(OS 4.3)
  - LG Nexus5(OS 4.4)
  - HTC Nexus9(OS5.0)

What Android OS versions does this application support?

The PageScope Mobile application supports the following Android OS versions. Konica Minolta cannot guarantee that this application will operate on versions that are not listed below.
Android 2.3 /4.0/ 4.1/ 4.2 / 4.3 / 4.4 / 5.0

Which Multifunction Printer does this application support?

The PageScope Mobile supports the following Multifunction Printers. Konica Minolta does not guarantee the operation of any other Multifunction Printers/Printers that are not listed below (some devices may not be available in your area)

  - KONICA MINOLTA bizhub C754/C654
  - KONICA MINOLTA bizhub C554/C454/C364/C284/C224
  - KONICA MINOLTA bizhub C652DS/C552DS
  - KONICA MINOLTA bizhub C652/C552/C452
  - KONICA MINOLTA bizhub C650/C550/C451
  - KONICA MINOLTA bizhub C360/C280/C220
  - KONICA MINOLTA bizhub C353/C253/C203
  - KONICA MINOLTA bizhub C35
  - KONICA MINOLTA bizhub C25
  - KONICA MINOLTA bizhub PRO C6000L + IC-601
  - KONICA MINOLTA magicolor 4750DN
  - KONICA MINOLTA bizhub C754e/C654e
  - KONICA MINOLTA bizhub C364e/C284e/C224e/C554e/C454e
  - KONICA MINOLTA bizhub C3850/C3350
  - KONICA MINOLTA bizhub C3110
  - KONICA MINOLTA bizhub C3100P
  - KONICA MINOLTA bizhub C281/C221/C221s
  - KONICA MINOLTA bizhub PRESS C1060 + IC-602
  - KONICA MINOLTA bizhub PRESS C1085 + IC-602
  - KONICA MINOLTA bizhub PRO C1060L+IC-602

  - KONICA MINOLTA bizhub 754e/654e
  - KONICA MINOLTA bizhub 554e/454e
  - KONICA MINOLTA bizhub 364e/284e/224e
  - KONICA MINOLTA bizhub 751/601
  - KONICA MINOLTA bizhub 602/502
  - KONICA MINOLTA bizhub 501/421/361
  - KONICA MINOLTA bizhub 423/363/283/223
  - KONICA MINOLTA bizhub 40P
  - KONICA MINOLTA bizhub 36
  - KONICA MINOLTA bizhub 4750/4050
  - KONICA MINOLTA bizhub 4700P/4000P
  - KONICA MINOLTA bizhub 4020/3320
  - KONICA MINOLTA bizhub PRO 951

Which MFP settings will I be able to use when printing?

PageScope Mobile supports the optional settings listed below.
Options that can be specified are those that are available in the selected Multifunction Printer

  - Duplex
  - Collate
  - Punch
  - Offset
  - Staple
  - Select Color
  - Input Tray
  - N-up
  - Set Print Range
  - Color Settings
  - Output Method

Will I be able to print using Multifunction Printers with User Authentication settings enabled?

Supports User Authentication and Account Track.
User Authentication and Account Track validate users by requiring user name, password, account name or account password as the credential(s).
Please refer to "When printing data from Multifunction Printers with Authentication settings enabled, how do I make the settings?" for the setting procedures.

Does PageScope Mobile support importing a scanned document using SSL with WebDAV?

PageScope Mobile does not support WebDAV that uses SSL., only WebDAV and NON SSL.

When manually searching for printers, does this application support a Wildcard search?

PageScope Mobile does not support a Wildcard search.

Can Text files be printed or displayed?

Text files cannot be printed or displayed.

When printing photos, images or mail texts, will I be able to specify the paper size?

You will not be able to specify the paper size. Documents will be printed on the paper size that was set in the Multifunction Printer as the default.

Will I be able to reference a bookmark created in the standard browser in PageScope Mobile's bookmark?

Bookmarks created in the standard browser can be accessed in the PageScope Mobile App and vise versa; bookmarks created in the PageScope Mobile App can be accessed in the standard browser as well.
* However, in certain Android devices, bookmarks created in the PageScope Mobile App cannot be used in the standard browser's bookmark.

Will I be able to change the first page that appears when activating the PageScope Mobile's Web function?

The PageScope Mobile's Web function enables you to keep the information of a previously displayed web page so that the web page will be displayed the next time the Web function is accessed.

Will I be able to use paper sizes other than A4 or Letter when printing from the PageScope Mobile's Web function?

You will not be able to print on paper sizes other than A4 or Letter.

Will I be able to import the settings of the Android's standard Email application?

The settings that have been made for Android's standard Email application cannot be imported into the PageScope Mobile App.
Please register Email settings directly in the PageScope Mobile application by following the procedures listed below:

[Settings] > [E-mail Settings] > [Add account]

What are the file formats that can be printed?

The following file formats can be viewed and printed. However, certain files only apply to printing.
- PDF 1.4, 1.5, 1.6, 1.7 (i-Option LK-102 License Kit is required to print PDF files with passwords)
- TIFF 6.0
- DOCX, XLSX, PPTX (only applies to Multifunction Printers that support DOCX, XLSX, PPTX direct printing)

What scanning functions are available?

When the Scan function is accessed from the Home screen, the following parameters can be set before initiating the scan. Please note that only the scan parameters available on the selected MFP can be configured.
- Scan size
- Resolution
- Color mode
- Original type
- File format
- Place Document
- PDF Settings

Will I be able to use the files and various settings in My Documents after deleting the application?

Every setting will be cleared after deleting the PageScope Mobile App; however, all saved files (including locked files) will not be deleted.

Are there any settings that should be set at the MFP side?

There are settings and conditions that must be fulfilled for each feature listed below. Please refer to the following when a feature is unavailable. (These procedures are based on the bizhub C754 and C554 series.

1) Print function
Please do not use the Fiery Controller.

2) WebDAV Scan function
Configure the following settings:
[Administrator Settings] > [Network Settings] > [WebDAV Settings] > [WebDAV Client Settings] > [ON]

3) When using Scan (PullScan) in multifunction printers that are configured with External Server Authentication
Configure the following settings:
[Administrator Settings] > [Network Settings] > [TCP Socket Settings] > [TCP Socket] > [SSL/TSL] > [ON]

4) Scan (PullScan) function (a function that is implemented after V.3.00)
Configure the following settings:
[Administrator Settings] > [Network Settings] > [TCP Socket Settings] > [ON]

5) Function for displaying Print records (a function that is implemented after V.3.00)
Configure the following settings:
[Administrator Settings] > [System Connection] > [OpenAPI Settings] > [Access Setting] > [Allow]
[Administrator Settings] > [System Connection] > [OpenAPI Settings] > [Authentication] > [OFF]
[Administrator Settings] > [Network Settings] > [HTTP Server Settings] > [ON]

6) Function that automatically obtains authentication information from devices (a function that is implemented after V.3.00)
Configure either/both of the settings indicated under "4" and "5"

7) Function that automatically searches for Printers
Configure the following settings:
[Administrator Settings] > [Network Settings] > [SNMP Settings] > [ON]
Make sure that [Read Community Name] settings (that can be configured by following [Administrator Settings] > [Network Settings] > [SNMP Settings] > [SNMPV1/V2C Settings]) is the same as [Read Community Name] settings in the [Add Printer] settings of PageScope Mobile (in general, both settings are configured with [Public]).

If you are still having trouble performing Auto Search even after configuring the settings indicated above, please try searching by entering the IP address or DNS name manually.
(Make sure that [SNMP Settings] is [ON] even when searching manually.)
* The device settings indicated above are modifications made in [Administrator Settings].
An Administrator Password will be required to enter [Administrator Settings]; therefore, please confirm the password with the System Administrator.

What is the Survey of Utilization Status that appears when installing the application?

Konica Minolta, Inc. ("KMI") requests your contribution to data collection through the use of Google Analytics, which tracks your usage of this application for the purpose of improving the quality of KMI's product offerings. Browser's "Cookies" will be utilized for data collection. Such data collection will not be used for communication purposes outside of improving the quality of KMI's product offerings.
By tapping "ON", you agree to cooperate in his/her data collection process for quality improvement. You can change this setting by accessing Settings > Other Setting and then tapping [Send Utilization Status] in [Settings] > [Other Settings]

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